How To Switch Phones On MetroPCS - The Complete Guide (2022)

There are lots of popular cellular service providers out there, and MetroPCS is one of the standouts. It is more commonly known now as Metro by T-Mobile, as it was bought out by T-Mobile a few years ago. They are more prevalent in some parts of the country than others, and they have competitive rates on both limited and unlimited data plans. If you’re on MetroPCS, then time might come when you’re ready to switch phones. Let’s talk about how you can do that as easily and expediently as possible.

How To Switch Phones On MetroPCS - The Complete Guide (1)

What are the Common Reasons to Switch Phones?

Probably the most common reason that you’d want to switch from one phone to another would be if your current device isn’t performing as well as it once did. For example, you may sell your iPhone 7 to upgrade to a later model that is more stable. The reality is that technology ages. While most phones will be usable for several years if you treat them gently, websites being slow to load, texts being slow to send, and other signs might indicate that it’s time to sell your phone and move on to a newer model.

The other common reason that people give for wanting a newer model of phone is that the latest ones feature the most exciting new tech. For example, you may sell your iPhone 8 to fund an upgrade to the iPhone 13. Think about the buzz that was created when Apple introduced its Hey Siri feature with the iPhone. Going from numerical passcodes to facial recognition has also caused quite a stir. Phone creators like Samsung and Apple are always working on the next monumental breakthrough, and that alone might be all the incentive you need to think about an upgrade.

Two-Step Process for Switching Phones by MetroPCS

All cellular service providers have different ways for you to switch phones, and MetroPCS is no exception. With them, if you want to move your phone number and service over to a new device, you must first put a MetroPCS SIM card in the new phone.

(Video) How To Swap Metro By T Mobile Phone FREE (2021)

Next, you’ll need to go through their activation process. You can either do this through a MetroPCS store, or you can do it online, whichever is more convenient for you. There are some parts of the US where MetroPCS stores are few and far between, in which case going through the process online is going to be your best bet.

How to Switch Out the MetroPCS SIM Card?

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Switching SIM cards from one phone to another is not too difficult. The details vary depending on what model of phone you have. All phones have SIM cards that store vital information about your device. The only question is where on the phone you can access them. Depending on the model and make of the phone, the access panel might be on the left-hand or the right-hand side. In rare cases, it could be on the bottom. If you’re not sure where yours is, go to the website of whichever company made the phone and look up the model.

Before you switch out the SIM cards, you’ll also want to contact MetroPCS and tell them the make and model of your new phone. Make sure that it’s a type of device that works on their network. Lots of phones will, but there are always exceptions.

You’ll need a straightened paperclip or a special SIM card tray opening tool. Insert the end of it into the small hole and press gently but firmly. The tray should pop open. Remove the SIM card. Then, do the same thing with your new phone, and transfer the old SIM into the new phone. Make sure that you have inserted it facing the right way. Next, slide the tray back into the phone. There should be an audible click if you have done it correctly.

(Video) How to Change Phones for FREE - MetroPCS | Move Your Number to Another Phone | Metro by T-Mobile

If you are not comfortable executing this maneuver, then your options are either to have a friend or a family member do it or else you’ll have to find a MetroPCS store. The employees there will be happy to do it for you. They will likely have had plenty of experience.

Activation Process for Your New Phone by MetroPCS

How To Switch Phones On MetroPCS - The Complete Guide (3)

It’s now time to go through the activation process. The first part of this will be the transfer of your data and settings from the old phone to the new one. How you do this depends on what type of phones that are.

If you are switching from one version of the iPhone to another, for instance, then you would do so either through iCloud or iTunes. If your two phones are both Androids, then you would use Google Drive for this process.

If one of your phones is an Android and the other is an iPhone, then there’s a way to do that too. For the full details, check out the Apple website, but there’s a step during the setup process for your iPhone or Android that makes this relatively simple. Both Apple and Android understand that this is a switch that people make fairly often, and they have made things easy for you accordingly.

(Video) How to Activate an iPhone on metroPCS (Full Step by Step Tutorial)!

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Once your data and settings have been transferred from one phone to the other, and the SIM cards have been switched out, then you’ll go to the MetroPCS website and click on Change/Upgrade Phone. Follow the instructions there, and in a few simple steps, you should be good to go.

What if My SIM Cards are Not Compatible Between My Two Phones?

How To Switch Phones On MetroPCS - The Complete Guide (4)

Sometimes, you might run into a situation where the SIM cards between your phones are not compatible. That might be because you are transferring from an iPhone to an Android, or vice versa. It could also be that your original phone is several years old. Even though the same company makes the new phone, it is simply too antiquated, and the style of the SIM card is outdated.

(Video) How To Switch Metro By T-Mobile Phone FREE! (2022)

In these situations, you’ll need to reach out to MetroPCS and get a new SIM card. They might decide to charge you a nominal fee for this service, but it shouldn’t be too expensive. Until you get that new SIM card, you won’t be able to activate your new phone.

What if I Followed These Steps, and My Phone Has Not Activated Properly?

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Let’s say you have gone through these steps, but your new phone doesn’t seem to be cooperating. The best thing for you to do is to take the new phone, or both phones, if the old one is still in your possession, to the nearest MetroPCS store.

You’ll want to know the passcodes to unlock both phones, and you should have a payment method with you. It might be that the new phone can’t be activated because your account is in arrears, or you have some unexpected fee associated with making the switch.

There’s also a help number on the MetroPCS website, and the option to do Live Chat. However, in this situation, going to get some help in-person is probably going to be your best option. You can describe the problem, but unless the MetroPCS employees have both phones in front of them as well as access to your account information, it doesn’t seem likely that they’ll be able to solve the issue.

(Video) How To Swap Metro By T-Mobile Phone FREE

Once the problem has been resolved, you’re free to enjoy the service from MetroPCS on your new phone. If your old phone belonged to another provider, then you can return it to them. If you own it free and clear, then you have the option to sell it and put the money you make toward the purchase of your new device. A new, top-of-the-line phone can be expensive, so it’s well worth your time to do this.

FAQs

How do you switch phones with MetroPCS? ›

So my metro we're going to go to account. And then tap on switch. Phone.

Can I just switch SIM cards between MetroPCS phones? ›

Swapping the line assigned to a SIM card between devices is a legitimate service that allows customers to upgrade or replace a lost or stolen device.

How do I switch phones? ›

  1. Turn on your new device.
  2. Tap Start.
  3. When asked, make sure you connect to a Wi-Fi network.
  4. Choose to copy apps and data from your old device. Recommended: If you have a cable to connect your devices, follow the on-screen instructions to copy your data. ...
  5. Check your texts, photos, and videos.

Can I put my metro SIM card in another metro phone? ›

If you move your service and MetroPCS number to a new phone, you must put a MetroPCS SIM card in the new phone and go through the MetroPCS activation process. You can do this online or in a MetroPCS store. You can add a new MetroPCS number and line to your account by contacting the company.

How do I switch service from one phone to another? ›

Transfer SIM Card to Another Phone - YouTube

What happens if you take out your SIM card and put it in another phone? ›

GSM phones used subscriber identity module (SIM) cards. A SIM card is a small card that's inserted into the phone. It contains all your contacts and settings, and it's linked to your account. You could take the SIM card out, put it into another phone, and if someone called your number, the new phone would ring.

Can I put my MetroPCS SIM card in an unlocked phone? ›

The carrier is accepting unlocked iPhones, Android phones, Windows phones, and certain feature phones, but not BlackBerrys, tablets, or hotspots. To find out if your phone is compatible, check here: metropcs.com/keepyourphone(Opens in a new window).

How much does it cost to switch phones at Metro? ›

This is welcome news for Metro by T-Mobile customers. A $15 plus tax fee to change your device isn't cheap, especially if you're the type of person who likes to regularly switch to different phones. Now you can call Metro's support and switch phones without having to pay a fee.

Should I put SIM card in new phone before transferring? ›

Regardless of the device you're switching from, don't switch your SIM card until the entire transfer is complete. Before you get started, you'll also want to make sure both your old device and your new device have at least 20 percent battery life.

How do I swap my SIM card without losing everything? ›

If you have to change to a new SIM card but don't want to lose any of the information stored on your SIM card, you can use a SIM card copier to move information from one SIM card to another.

What should I do when I get a new phone? ›

Top 10 Things to Do with Your New Smartphone
  1. How to transfer contacts and media. ...
  2. Activate your phone. ...
  3. Protect your privacy and phone. ...
  4. Connect your email accounts. ...
  5. Download apps. ...
  6. Understand data usage. ...
  7. Set up HD Voice. ...
  8. Pair with a Bluetooth® accessory.

What phones will work with MetroPCS? ›

As a general rule of thumb, any phone that has been used on the T-Mobile network is compatible with MetroPCS. The reason is simple: These phones are using the GSM technology that MetroPCS also uses, making them compatible.

How do I find my 8 digit PIN for MetroPCS? ›

If you have a lost MetroPCS PIN, you'll have to get on the phone with customer service to get it sorted out. You account PIN (sometimes called Security Number) is an 8-digit number you created when setting up your account, or often times provided as the 8-digit birth date of the account holder.

What info is stored on a SIM card? ›

Data that SIM cards contain include user identity, location and phone number, network authorization data, personal security keys, contact lists and stored text messages. SIM cards allow a mobile user to use this data and the features that come with them.

Will text messages transfer with SIM card? ›

Text messages are stored on your phone, not on your Sim. Therefore, if someone puts your Sim card into their phone, they will not see any text messages that you have received on your phone, unless you have manually moved your SMS's to your Sim.

Do photos transfer with SIM card? ›

it's not possible to transfer photos from a SIM card to a phone, because a SIM card can't store photos. They are typically stored on the phone memory or an SD card. You can sync your phone to a cloud storage service like Google Photos or iCloud to access the photos after backing them up there.

How do I know if my MetroPCS phone is unlocked? ›

Another way to determine whether your phone is unlocked is by inserting a SIM card from another carrier and seeing if you can make a call. If your call successfully connects, then your phone is unlocked and should work with other SIM cards.

Can I use at mobile phone with a Metro PCS SIM card? ›

You can use MetroPCS SIM cards on T-Mobile phones, provided that your mobile phone is unlocked. MetroPCS and T-Mobile are merged entities that make use of each other's services. So, in this case, T-Mobile phone usually comes with a MetroPCS SIM card.

Can I use a prepaid SIM card on a locked phone? ›

Phones that are locked to a single carrier won't work using a prepaid SIM card.

Does Metro charge for switching SIM? ›

PSA: Metro by T-Mobile charges $15 per phone swap (Update: Can now avoid charges) Metro by T-Mobile charges $15 every time you swap your SIM card to another device, but now there's a way to avoid the charge.

How can I get a new phone for free? ›

You can qualify for free cell phone service by participating in government benefit programs like SNAP, Medicaid, and SSI. You may also qualify by income. What is Lifeline? Lifeline is a government benefit program that offers eligible customers FREE cell phone service every month.

How can I switch my T-Mobile phone to MetroPCS for free? ›

How To Switch Metro By T-Mobile Phone FREE! (2022) - YouTube

What is SIM swap hack? ›

August 15, 2022. SIM swap fraud occurs when scammers take advantage of a weakness in two-factor authentication and verification and use your phone number to access your accounts. SIM swapping happens when scammers contact your mobile phone's carrier and trick them into activating a SIM card that the fraudsters have.

How do I swap SIM cards and keep my number? ›

How do I transfer my mobile number?
  1. Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. ...
  2. Contact your new network and give them the PAC code. ...
  3. Check the SIM works in your phone and the new number has ported across.
2 Sept 2022

How do you do a SIM swap online? ›

Request a new SIM via ClientZone
  1. Log into ClientZone.
  2. Click on Mobile to open the Afrihost Mobile panel.
  3. Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button.
  4. Complete the form by filling in your personal details, selecting the correct SIM Card size and delivery method.

How do I transfer my data to my new phone? ›

How to transfer data from Android to Android
  1. Back up your data in System settings.
  2. Back up your photos using Google Photos.
  3. Turn on your new phone.
  4. Select Backup from an Android phone.
  5. Select Set up and restore on your old phone.
  6. Select Set up nearby device and choose your new phone.
10 May 2022

What happens if I put my old SIM card in my new iPhone? ›

Answer: A: You can move your sim and use the phone as you use your phone. But the sim does not contain the data stored on your phone, so none of your contacts, apps, accounts etc., will transfer because you put the sim in.

What are the hidden features of Android? ›

From guest mode to focus mode, here are eight hidden Android features you'll use all the time.
  • Guest Mode. Does someone need to use your phone? ...
  • Snooze notifications. ...
  • Show emergency info. ...
  • Adjusting the Quick Settings panel. ...
  • Focus Mode. ...
  • Fast app-switching. ...
  • App shortcuts. ...
  • Wake your phone with your voice.
24 Mar 2022

Do you need to backup your phone before getting a new one? ›

The first thing you should do is properly back up your phone's files, so you can access them later. You may want to load them back onto your new phone or at the very least, access your photos and videos on a computer or television in the future.

What do I need to backup when switching phones? ›

How to backup and transfer your stuff to a new Android phone - YouTube

How do I check my phone's compatibility? ›

If you look up the model of the phone and carrier's spec sheet, you'll be able to find if your phone is compatible with the carrier. Or, you may check with a compatibility check test with your IMEI or MEID. T-Mobile: Enter your IMEI number (GSM), and it will tell you if your phone is compatible.

Can I buy a phone from Best Buy and activate it at MetroPCS? ›

Best buy has their own carriers but you can activate it for metro by calling the metropcs number or going through the my metro app and follow the directions. It can use the same sim card you already have for your current metro phone.

What is an unlocked phone? ›

An unlocked phone either does not have the software lock or has been able to obtain a code to unlock the program. Once a smartphone is unlocked, you can remove the SIM card and replace it with a different SIM card to continue using it.

How do I get my MetroPCS PIN? ›

It's easy – you can create a new secure PIN and security question answer by logging into your My Account at https://www.metropcs.com/my-account/sign-in or by calling Customer Care at 1-888-863-8768.

How do you reset a Metro phone? ›

If your phone needs to be restored to its original settings and condition, use a Hard Reset (Factory Reset). 1 Turn the power off. 2 Press and hold the Power/Lock Key + Volume Down Key at the same time.

How do I reset my MetroPCS phone password? ›

If you have forgotten both your voice mail PIN and MetroPCS account password, you must contact MetroPCS customer service to reset your voice mail passcode. After dialing 611, if you cannot remember your MetroPCS account password, select the prompt option that connects you to customer service.

Does MetroPCS charge for switching phones? ›

PSA: Metro by T-Mobile charges $15 per phone swap (Update: Can now avoid charges) Metro by T-Mobile charges $15 every time you swap your SIM card to another device, but now there's a way to avoid the charge.

Can I activate my MetroPCS phone myself? ›

Yes, new customers can activate up to five lines through the Online Activation Tool. Existing customers need to activate new lines by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8.

Can I put my MetroPCS SIM card in an unlocked phone? ›

The carrier is accepting unlocked iPhones, Android phones, Windows phones, and certain feature phones, but not BlackBerrys, tablets, or hotspots. To find out if your phone is compatible, check here: metropcs.com/keepyourphone(Opens in a new window).

How do you put a MetroPCS SIM card in a at mobile phone? ›

Follow the steps below to install your new SIM card and activate your phone.
  1. Provide Basic Information. Your name, address and an eight-digit number (PIN) that you will use to access your account.
  2. Find Your Serial Numbers. ...
  3. Install Your SIM. ...
  4. Choose Your Desired Plan. ...
  5. Choose Your Method Of Payment. ...
  6. Give Us A Call.

How can I switch my MetroPCS phone for free? ›

Metro by T-Mobile confirmed to me today that customers can now change their device for free over the phone. “All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system,” says Metro.

What phones will work with MetroPCS? ›

As a general rule of thumb, any phone that has been used on the T-Mobile network is compatible with MetroPCS. The reason is simple: These phones are using the GSM technology that MetroPCS also uses, making them compatible.

What is MetroPCS activation code? ›

Dial "*228" from the phone you're activating. Provide an eight-digit code of your choosing, your name and address when prompted by the system. The phone will be programmed for you and an account set up.

How do I verify my new SIM card? ›

To tele-verify the number, call the following numbers according to the operator you've chosen:
  1. Airtel: 59059.
  2. BSNL: 1507.
  3. Jio: 1977.
  4. Vodafone Idea: 59059.
17 May 2022

Can you activate a phone online? ›

The quickest way to get your used phone activated will be to call the carrier directly. It may be difficult to activate the phone using the online site, especially if it is older.

Can I just buy a phone and put my SIM card in it? ›

If you purchase a replacement phone or upgrade to a new unlocked phone, you can take out the SIM card in your old phone and pop it in the new one. If your old SIM is not compatible (size difference) or you are changing carriers, you will need to purchase a new SIM card.

How do I know if my MetroPCS phone is unlocked? ›

Another way to determine whether your phone is unlocked is by inserting a SIM card from another carrier and seeing if you can make a call. If your call successfully connects, then your phone is unlocked and should work with other SIM cards.

Can I use at mobile phone with a Metro PCS SIM card? ›

You can use MetroPCS SIM cards on T-Mobile phones, provided that your mobile phone is unlocked. MetroPCS and T-Mobile are merged entities that make use of each other's services. So, in this case, T-Mobile phone usually comes with a MetroPCS SIM card.

What is a universal SIM card? ›

SIM cards come in three sizes: Standard (Mini), Micro, and Nano. The Universal SIM Card Kit gives you everything you need to activate your unlocked, compatible phone on the Cricket network. Each kit includes pop-out SIM cards in all three sizes.

What is a device unlock application? ›

Device Unlock is an Android app that allows you to request and apply a mobile device unlock directly from the device.

Can I activate my phone online MetroPCS? ›

Finally, you can sign in online to complete an account activation. You will need your Metro by T-Mobile phone number and account PIN.

Videos

1. How TO Get Your MetroPCS Account Number Quick Fast Easy Tutorial 2017 (Prepaid Flash Experts)
(Magic Tech Review)
2. Metro By T-Mobile App Tutorial: Pay Bill, Check Data Usage, Switch Plans, and Manage Add-Ons
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3. How to Switch to T-Mobile | Keep Your Number + Bring Your Phone!
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4. Metro By T-Mobile FREE New Phones & Plan Change!
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5. MetroPCS Phones (Video Tutorial). Manage Icons.
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6. How To Activate Any Phone On MetroPCS Anywhere Tutorial
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